A better telephone experience for your business, for your callers.

Our custom telephone recordings will reduce hang ups, route calls, support front desk staff, inform callers of products, services, promotions, events, and drive people to your website and social channels.

Our Services

Auto-Attendants and On Hold Messages that work 24/7.

Auto-Attendants / IVRs / Transfer messages / Voicemails

Custom Auto-Attendants/Phone Trees/Virtual Receptionists greet your callers and route them automatically to employees and departments anywhere in the world 24/7.

On-hold Productions

Custom On Hold Messages share products, services, promote events, seasonal solutions, and helpful tips to keep callers on hold longer which increases hold time 70% and revenue 20% streaming 24/7.

Included is scriptwriting, and choice of voice talent and music tracks. All with a turnaround time of 2-4 days.

Spokane Urology - Auto Attendant

Spiceology - Auto Attendant

Ruby River Hotel - On Hold

Hearing is believing

Before and After Recordings

Organizations around the country hire HOLD ON NOW to make a difference in their customers’ calling experience.

Take a listen to these powerful examples of our work and contact us today so we can make a positive impression every time YOUR phone rings.

Client testimonials

What Our Clients Say

     Excellent  
     Based on 59 reviews 
    
 
 
   
 
 
        
   Matt Hill 
 2024-02-29
 
 
 Trustindex verifies that the original source of the review is Google. I've had the pleasure of knowing Staci for a solid 20 years now, and I can confidently say she's the best in the business.  She is professional, quick turn around times and the queen of first impressions. Every business needs messaging on hold and Staci is the only person I recommend.
  
 
       
   Windermere Real Estate Whidbey Island 
 2024-02-22
 
 
 Trustindex verifies that the original source of the review is Google. Staci Clary and Tracey Billings are amazing to work with and provide our brokerage with an invaluable service. No need for triple-checking or forgetting to update your on-hold messages. They truly provide peace of mind through consistent service and communication.
  
 
       
   Dan Peterson 
 2024-02-22
 
 
 Trustindex verifies that the original source of the review is Google. Very professional, excellent quality, and good service.  What more could you want?
  
 
       
   Doede Clinic 
 2024-02-14
 
 
 Trustindex verifies that the original source of the review is Google. We've been using Hold On Now for many years now.  We try our best to answer calls live, and in a timely manner. But it is always nice to know that if we must put a patient on hold, they will hear pleasant music and be given information that is relevant to our practice.
Staci is always responsive to changes and updates that we need.  The price is very reasonable too!  Thanks!!
Richard Doede, DC and staff
  
 
       
   Debra Whitehead 
 2024-02-13
 
 
 Trustindex verifies that the original source of the review is Google. Working with Staci and her expertise is nothing short of professional, honest,  your best interest at heart, and most of fun. Staci's knowledge is amazing and well above par!
  
 
       
   Rebecca Zupkus 
 2024-02-12
 
 
 Trustindex verifies that the original source of the review is Google. Hold On Now, Inc has been a pleasure to work with. Staci and Tracey have been amazing and have been able to get us quality "on hold" productions, along with recordings for our phone tree. Now we sound very professional when people call in to our company!
  
 
       
   Rhiannon D 
 2024-02-08
 
 
 Trustindex verifies that the original source of the review is Google. My work has worked closely with Staci for many years.  She is a pleasure to work with.  She is very professional & has a quick turn around with her recordings.  I would 100% recommend her services.
  
 
       
   Gregory Hayes 
 2024-02-08
 
 
 Trustindex verifies that the original source of the review is Google. Hold On Now has been terrific to work with - upbeat, professional and very responsive. We are very happy with their services and I cannot recommend them highly enough!
  
 
       
   Meredith Clark 
 2024-02-08
 
 
 Trustindex verifies that the original source of the review is Google. On Hold Now has always provided excellent customer service to our organization, so when we needed an urgent change to our on hold messages after a storm, I knew I could count on them for help. They were helpful and responsive, and even worked over the weekend to get the job done for us. You want them on your team!
  
 
       
   Kristin Goff 
 2024-01-20
 
 
 Trustindex verifies that the original source of the review is Google. We've been loyal customers of Hold On Now for years, and the experience has been nothing short of fantastic. Their expertise in crafting custom messages has been invaluable in keeping our customers informed about promotions, our range of services, and more. I wholeheartedly endorse working with Staci and team!

THE TEAM

Our Team Of Two Is Talented

Staci Clary produces every recording. and Tracey Billings manages office and client data to ensure our custom telephone recordings consistently create a positive impression for your business. We collaborate with production engineers to convert recordings into necessary VoIP/Phone System formats. Additionally, we partner with diverse voice actors and cutting-edge music libraries, ensuring everything aligns with your brand.

Hiring Hold On Now means customers will recognize the authenticity of your service promises. They’ll engage with auto-attendant options more frequently, stay on-hold 70% longer, leading to a 16-20% revenue increase. Satisfied customers are more likely to refer your business and write positive reviews.

Thank you for giving us a call today. We can’t wait to work for you and make positive connections every time your telephone rings!

Let's talk about you

Every Time Your Phone Rings Revenue Is On The Other Side

Replace terrible default sounds with the human voiced mixed with music to bring your brand alive every time the telephone rings because every phone call is potential revenue.

86% of callers will hang up and never call back when offended by the way your phone system recordings sound.

Offended callers will fight back by writing negative reviews on-line. It happens every day, check your reviews to make sure it isn’t happening to you.